FAQ - www.Efstyle.com

Do you have a showroom ?

Unfortunately, We don't , but you can see the products at our warehouse.169 54th street suite #20 Brooklyn , N.Y. 11220. But please call before to arrange it. Toll free 718 439 2939

Where do you deliver furniture ?
We deliver furniture anywhere in the 48 continental states.

Do you have furniture in stock or will I have to wait 8-12 weeks ?
Most of the furniture items that we offer are stocked in our New York warehouse facility, and could be shipped out or picked up immediately. Do you combine shipping cost for multiple furniture order ?
Yes, we do! In fact we offer $250 maximum flat fee shipping cost of the furniture order of any size, to any destination.
For example you may place an order for leather living room sofa set, sectional sofa, bedroom set, dining table with chairs and coffee table and have it all shipped anywhere in the US for just $25 0.
But please call our sales department at toll free 718 439 2939

How long does it take to get a furniture delivery ?
Orders usually ship out and leave our warehouse within 2-4 days. Transit time to any destination in the US is 5-6 business days. If you have your furniture shipped to the address other than your billing address (address where you receive your credit card statements), the shipping address must be on file with your credit card company. Before we ship such orders, we will contact you and your bank on the phone to confirm your information. Please make sure that your shipping address is on file with your credit card company it will expedite your delivery.

Do you provide inside placement ?
We provide inside placement only in the some areas (most parts of New Jersey and 5 Boroughs of New York City). We provide curb side delivery to all other destinations and to small items inside delivery by Fedex, or Ups.(Call for details) 718 439 2939

How will I know when my furniture will be delivered ?
Once we ship out your furniture - we will email you with all the tracking details. You will be able to track your delivery online, or if it was shipped by freight company they will call you a day prior the delivery to make an appointment.Please contact us if you for some reason haven't receive tracking number.
What is curb-side delivery?
Curb-side delivery is performed to avoid any possible damage that may occur while moving the furniture from the delivery truck to your home.

How good is furniture packed?
All of our furniture pieces are securely packed using foam, cardboard and shrink wrap as they travel directly from the factory.

What kind of leather do you use on your leather sets ? Is it real leather ?
We use top-grain leather on all our sets. The sitting area (where your body touches the furniture when you sit on it) is all real leather. On back and sides we use leather match.But you can special order your furniture all leather.

Do you do custom furniture?
Yes you can customize your furniture by simply calling us , or email
Toll free 718 439 2939
sales@efstyle.com

What if I received furniture and I don't like it ?
We are so sure that you will love our quality products that we offer you this iron clad guarantee. If you are not 100% satisfied with any single item purchased, you may return the item for a full refund within 14 days from the day you receive the item.
The refund amount will be the full purchase price of the FURNITURE item without any restocking charge (shipping cost is not refundable). The item must be in its original (new) condition and packaging and prior authorization must be arranged by phone or emailing. Customer is responsible for return shipping cost.

What if my furniture arrives damaged ?
This is highly unlikely. We take a very good care of packing and less then 3% of shipments got any damages. But in case of damage here is what you will need to do. When the freight company delivers your freight, you will need to inspect the outside packaging. If the outside packaging is intact the delivery truck will leave. If you notice any damages you will need to indicate that on a bill of lading. When you open the packaging, should you notice any damages or defects, please call our customer service at 718 439 2939. We will ask you to email us a couple of digital pictures showing the damage, and we will work with you to resolve all issues until you are completely satisfied. We will either replace the damaged item at our expense, or send you a replacement part or the whole item.

How often do you get new styles in stock ?
Every day. And we update our website daily with new items and deals.

Do you have a printed catalog ?
Not at this time. Sorry.
Do you ship to Canada?
Not at this time.

Do you ship to Alaska and/or Hawaii?
We do ship to Alaska and Hawaii. Please give us a call for details.718 439 2939.
Do you have a layaway plan or provide any type of financing options ?
Yes , we do offer layaway plan.

Can I pay with a DEBIT Card?
Yes, you definitely can as long as you have the Visa or Master Card logo displayed on your debit card. Please note, many debit cards have a security precaution, which limits how much you can spend in one-day. If you are experiencing a problem at the check out page where your debit card is rejected, the solution is very simple. Please call up your debit card bank issuer (the phone number is on the back of the debit card). Tell your bank representative that you are making a large online purchase in the approximate amount of $x; this way the bank will increase your spending limit for your purchase. Now you can go back to the check out page and complete your order.

Is it possible to obtain a leather swatch?
Not at this time.

This all seems too good to be true. What's the catch ?
No catch, but years of work and an idea for affordable contemporary and traditional furniture that could be made at our own factories and sold directly to the customer.